Frequently Asked Questions
What sets Mountain Ink apart from other printer supply companies?
Mountain Ink is a Canadian business founded in 2003 and has built a rock solid reputation in the industry. We guarantee the lowest pricing in Canada, have free delivery (based on reasonable minimum order amounts) and have a free recycling program exclusively for our customers.
How much can I save by buying through Mountain Ink?
Mountain Ink strives to offer the best pricing available in Canada so it is doubtful you will find it less anywhere else. If you do though, Mountain Ink has a Price Match Guarantee Policy.
Does Mountain Ink have a price list comparing their pricing with Big Box Store pricing?
We provide price comparisons with Staples when doing a quotation.
Where does Mountain Ink deliver?
Anywhere in Canada
How long does it take to get my order?
For most urban areas delivery is next day if placed before noon and 3-5 days in rural areas.
How does the free recycling program work?
Mountain Ink provides the customer with boxes with pre-paid shipping labels that the customer fills with empty cartridges in the original packaging. Once the box is full, the customer tapes up the box and calls UPS to arrange for pick up. There are boxes for inkjet cartridges and boxes for toner cartridges. Customers can also order pre-paid shipping labels and provide their own boxes. A minimum of 8 ink cartridges or 6 toner cartridges are required to take advantage of this free program. If the customer wants to recycle a smaller amount of cartridges, Mountain Ink will advise of the closest empty cartridge recycling drop off in their area.